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FAQs


I need a lightweight shutter for a servery / bar / reception application. Can HAG help?
Yes, there are several products available dependant on dimensions and operation, for the complete product range see the Securo range in roller shutters.

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What product provides the highest security?
All products offer high security but knowledge of application type and customer requirements will help our sales staff to advise the optimum solution.

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Is it possible to maintain security levels whilst allowing vision?
Yes, various open grille and roller shutters can achieve different degrees of visual acceptance.

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Does HAG offer internal applications?
Yes, almost all our products can be installed internally; see Product Specification Sheets for further details.

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Does HAG offer a guarantee on the products?
Yes, all products carry a 1-years parts and labour guarantee. This can be increased with the aid of regular maintenance. See planned maintenance for further details.

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What is the standard delivery time?
As products are purpose built, lead times can vary. Standard sizes and products are usually delivered within 2-3 weeks from order.

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What are the largest areas available to secure with HAG products?
All areas can be secured with multiples and various configurations using our full range of products.

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Can I install the product my self?
Yes, all products are available on a "supply-and-fix" or "supply-only" basis, and instruction details are provided. Our after sales team is available and provides help if required.

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Does HAG help with planning permission?
Yes, we advise on which products are accepted by local councils. We can also complete the application on your behalf for a nominal fee.

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